When you first placed your order and completed your transaction with us, there was an option to create an account or to continue as a guest.
If you chose "continue as a guest", there would be no email or account registered into our system, thus creating this inconvenience. We apologize for any confusion from our end.
If you chose "create an account", then you should have received an invitation to activate your account.
Feel Free to contact our Support Team at firstname.lastname@example.org if you need more help and guidance!